Service Concept:

Service Principle: Promptness, Care  Integrity  Value

Service Policies:

“Three All” service: provide “all the process, all day and with all our care” service to users

“Three Zero” Target: realize zero defect in management, zero mistake in service, zero distance in market”

“Three Easy”: easy to buy, easy to run, easy to get

Service Commitment

1.  DDAC service center will provide 24-hour service to users.

2.  Will handle and feedback within 24 hours after receiving visitors, letters and calls from users.

3.  Will provide solution within 24 hours for Users’ quality warranty and urgent needs for parts.